Captello: Empowering You with 24/7 World-Class Support and Comprehensive Resources
In today’s fast-paced world, reliable and continuous support is more than just a convenience—it’s a necessity. We at Captello understand this need and rose to the occasion with our 24/7 world-class support team, dedicated to empowering & supporting our customers around the clock.
Round-the-Clock Availability for Every Need
Whether you have a technical question in the wee hours of the morning or need guidance during your workday, Captello is there for you. Our support channels are open 24/7, ensuring that help is always just a call, email, or chat away. With a direct line at 888.399.6430 x2, an efficient chat module on captello.com, and a responsive email address at support@captello.com, getting in touch is easy and convenient.
Seamless Support Through Multiple Channels
Captello offers multiple channels of support, each designed for maximum convenience and efficiency. You can:
- Open a Ticket: For personalized assistance tailored to your specific issues.
- Access Documentation: Offering in-depth guides and instructions for a self-help approach.
- Start a Conversation: For immediate real-time help from knowledgeable staff.
- Send Feedback: Sharing your experience helps improve and tailor services to your needs.
Fast, Reliable, and Resourceful Responses
Captello isn’t just about speed; it’s about delivering quality solutions. With the shortest median response times in the industry, Captello support is committed to rapid and effective resolutions. This efficiency is reflected in over 400 client reviews, including glowing reviews on G2 with an average of 4.9 star rating, most of which highlighting the excellence of our customer support service, underscoring our commitment to customer satisfaction.
Your Knowledge Hub at the Captello Help Center
The Captello Help Center is a treasure trove of information, providing comprehensive instructions and step-by-step guides. It’s an invaluable resource for troubleshooting and exploring the platform’s features, designed to help you master the Captello platform with ease.
Educational Opportunities with Captello University
Captello goes beyond support; it offers growth and learning opportunities through Captello University. With video training sessions and certification programs, you can enhance your skills in lead capture and beyond. It’s a commitment to not just support but also to your personal and professional development.
Building Trust with Every Interaction
At the heart of Captello’s support system is a commitment to building trust. Each interaction is an opportunity to provide expert advice and guidance, ensuring your queries are resolved to your satisfaction. This approach solidifies Captello’s position as a trusted partner.
Join the Captello Community
By choosing Captello, you’re not just getting the industry’s leading Lead Capture and Engagement Solutions; you’re joining a community. Benefit from round-the-clock support, a comprehensive Help Center, and educational resources at Captello University. Captello is here to support your present and nurture your growth for the future.
At Captello, our commitment to empowering your growth with 24/7 support is unwavering. Partnering in your success, Captello ensures that every day, at any time, you have the world-class support you deserve.
Captello is a multifunctional event platform that provides: Universal Lead Capture, User Customizable Gamification, Marketing Automation, CRM, Lead Management, Sales Enablement, Leader Boards, Point Rewards & e-Gift Cards, Waypoints for Sessions & Scavenger Hunts, Player Profiles, and more with over 5,000 integrations for all common CRM and Marketing Automation platforms.
To see how Captello’s growing library of digital activations (games), universal lead capture, and reward-based solutions can help your company generate more leads at your trade shows, contact us today!
